Discover the truth about dodgy solar installers or "solar cowboys" and how to spot them from a mile away. Since 2011 more than 700 solar companies have gone out of business in New Zealand, leaving customers without warranties or service support. Don't let this happen to you.
What is a Solar Cowboy?
A solar cowboy (or dodgy solar installer) is a company or individual that installs solar panels without proper accreditation, uses substandard components, or makes misleading claims to win business. They often appear online with too-good-to-be-true prices and aggressive sales tactics.
Red Flags to Watch Out For
1. Unusually Low Prices
If a quote is dramatically cheaper than competitors, ask why. Low prices often mean cheap, uncertified panels, unqualified installers, or components that won't last. The cheapest option upfront can cost you significantly more in the long run through poor performance, maintenance issues, and early replacement.
2. Pressure Sales Tactics
Legitimate solar companies don't need to pressure you into signing immediately. Phrases like "This deal expires tonight" or "I can only give you this price if you sign now" are classic high-pressure tactics used by disreputable operators.
3. No CEC Accreditation
All reputable solar installers in New Zealand should be accredited by the Clean Energy Council (CEC). CEC accreditation means the installer has met training and ethical standards. Always ask to see CEC accreditation and verify it on the CEC website.
4. No NETCC Membership
The New Energy Tech Consumer Code (NETCC) is a consumer protection program. NETCC-approved retailers have committed to ethical sales and service practices. EFS Solar is a proud NETCC-approved seller.
5. Cash-Only Payment
Reputable solar companies offer transparent payment options and provide receipts and contracts. Cash-only arrangements should raise immediate alarm bells.
6. No Local Presence
If a company has no local office, no verifiable address, and relies solely on a website, be cautious. Local companies have a reputation to protect and are more accountable for their work.
How to Choose a Reputable Solar Installer
- Check CEC accreditation for both the company and the installer.
- Verify their NETCC membership.
- Read Google and independent reviews.
- Get at least three quotes from local companies.
- Ensure all warranties (product, performance, and installation) are clearly documented.
- Confirm the equipment brands and verify they are Tier 1 rated.
Why Choose EFS Solar?
EFS Solar is a locally owned and operated business with offices in New Zealand and Sydney. We are CEC accredited, NETCC approved, and have thousands of satisfied customers across New Zealand, New South Wales, and the Northern Territory. We use only Tier 1 solar panels and inverters and back all installations with comprehensive warranties.
Contact EFS Solar today for an honest, no-pressure consultation.