Why you need to watch out for solar cowboys: Going solar can be a big deal for New Zealand home or business owners. There are many reputable companies offering quality products and installation — but unfortunately, there are also those who are less scrupulous.
What is a Solar Cowboy?
A solar cowboy is an unscrupulous solar installer who prioritises profit over quality. They may use cheap panels not certified to New Zealand standards, employ unqualified installers, make misleading promises about savings, or disappear after installation, leaving you without warranty support.
The Risks of Using a Solar Cowboy
- Poor performance: Cheap panels degrade faster, producing less power over time and reducing your savings.
- Safety hazards: Improper installation can create fire risks or roof damage.
- No warranty support: If the company goes under (which many do), your warranties are worthless.
- Eligibility issues: Systems installed by non-accredited installers may not be eligible for government rebates or feed-in tariffs.
Key Warning Signs
Prices That Are Too Low to Believe
A quality 6.6kW solar system from reputable brands costs a certain minimum. If a quote is dramatically lower than competitors, the quality of components or installation is almost certainly compromised.
Unlicensed or Non-Accredited Installers
In New Zealand, solar installers must hold the relevant electrical licence for their state and be accredited by the Clean Energy Council. Always verify accreditation before signing anything.
No Verifiable Local Address
Companies without a verifiable local presence have little accountability after installation. Choose a company with a real office you can visit and a track record in your area.
No Written Contract or Warranty Documentation
A reputable company provides clear contracts specifying equipment brands, installation standards, and warranty terms. If something isn't in writing, it doesn't exist.
How to Protect Yourself
- Always verify CEC accreditation at the Clean Energy Council website.
- Check if the company is a NETCC Approved Seller.
- Read Google Reviews and independent review sites.
- Get multiple quotes and compare equipment brands and warranty terms — not just price.
- Never pay the full amount upfront.
Choose EFS Solar with Confidence
EFS Solar is CEC accredited, NETCC approved, and has served thousands of customers across New Zealand. We only use Tier 1 panels and inverters, and we back every installation with comprehensive warranties.